Network Monitoring

Businesses need to maximize uptime and efficiency.  When technology doesn’t work, many business tasks stop completely.  PCS proactively monitors your network and infrastructure to identify any issues and prevent network outages before they occur. 

  • We consistently monitor your servers to ensure that all hardware is functioning properly, all network services are running, and operations are running at peak efficiency.

  • We monitor all network hardware on the network including routers, switches, access points, wireless bridges, IP cameras, IP phones, network printers, network timeclocks, etc. If a device is not responding or is not performing normally, a service ticket will automatically be created for a network engineer to investigate.

  • Businesses rely on a consistent internet connection to perform many tasks. We constantly monitor your ISP for uptime, packet loss, and latency to ensure that your cloud-based applications function properly. If we detect any interruption in your internet connection, a service ticket will be created and our team will contact the ISP on your behalf to schedule repair.

  • PCS deploys weekly security updates for Microsoft and third-party products, ensuring that your systems are always up-to-date and compliant.

  • PCS deploys industry-leading offsite backup solutions. Our network engineers will monitor and manage your backup solution to ensure that your data is protected.